Receptionist

Receptionist Duties And Responsibilities

Depending on the size and style of the organisation, a receptionist’s specific responsibilities may vary, but their primary responsibility is to represent and speak for the business, ensuring that clients, customers, and workers are treated with dignity and professionalism.

The essential duties and responsibilities of a receptionist are as follows:

• Extend a friendly and welcoming greeting to visitors and maintain a clean and tidy reception area
• Answer incoming telephone calls, emails, and messages and reply to or redirect them
• Set up meetings and update calendars
• Take delivery of mail and sort and distribute them
• Make travel and lodging arrangements and create vouchers